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512 W Franklin, New Cumberland, WV, 26047, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This pharmacy is not your every day, run of the mill, you're just a number kind of place! This pharmacy has the best customer service of ANY shopping I've ever done. I have some pretty serious medical issues so I spend a lot of time dealing with doctors, clinics and pharmacies. When I needed a very rare medication (that they didn't have it in stock), one of the staff members actually called the hospital and then DROVE there, while I waited, to make sure I got my first dose on time. Staff actually takes time to really take ca... read more
The pharmacy needs to keep better track of their medications. It shouldn't say my prescription was filled, when they only gave 2 out of 3 packs last time with an I owe you note of a third. And then apparently not even have the same manufacturer. Not okay to accuse someone of picking up all their stuff when they were unable to because they never have enough medication.
Business response:
Thank you for taking the time to share your feedback, Laura. Our team works hard to provide our patients with the best customer service possible and we apologize that this wasn’t your experience. We’d like to better understand what happened and how we can make things right. Please reach out to us at 360-426-3327 so we can learn more and resolve this issue as quickly as possible.
Need to get out of the 50s segregation isn’t coming back so you should treat ALL PPL the same...
Neil's Pharmacy has a 5 star rating with 34 reviews.
Neil's Pharmacy is open now. It will close at 6:00 p.m.